bank merger

Event Details:                                                                                                                                                           printer-friendly page

Mergers have become an important self-preservation tool for banks and financial institutions in the wake of the global financial crisis. These firms, however, face considerable challenges with respect to M&A activity and its potential negative impact on their customer bases. In the customer’s mind, it’s all about trust and confidence, but people lose faith when they see mergers as a result of financial duress. Thus, it is necessary to lay out plans that can prevent consumer attrition and reassert confidence during the interim period.

How do mergers affect consumers of the banks involved? What factors erode consumer confidence in the institutions and what can be done? The Knowledge Group is assembling a panel of distinguished professionals to help banks, financial institutions, and industry watchers understand the impact of bank mergers and to teach them how to retain consumers in these turbulent times.

Course Level: Intermediate
Prerequisite: None
Method Of Presentation: Group-Based-Internet
Developer: The Knowledge Group, LLC
Recommended CLE/CPE Hours: 1.75 - 2.0
Important Note: Your State Bar or Accounting Board will make the final determination with respect to continuing education credit. If you are applying for CLE credit in Texas you must register 20 days before the event date or you will not be able to obtain CLE credit.
Advance Preparation: Print and review course materials
Course Code: 093918
Recording Fee: $299 (Please click here for details)
NASBA Sponsor Number: 109004

 

Featured Speakers for Bank Mergers and Its Effect On Your Customer Base live webcast:


Proposed Agenda (click here to view more)
SEGMENT 1:


Carl Carande, Principal, Advisory and Banking and Finance,
KPMG LLP
and
Tim Phelps, Managing Director,
KPMG LLP

- Industry Trends and Statistics Pertaining to Customer Experience / Attrition
- Common Drivers of Customer Attrition
- What can a Bank do to measure, mitigate and report on Customer Experience/ Attrition

SEGMENT 2:


Jamie L. Boucher, Partner, Financial Institutions Regulatory Group,
Skadden, Arps, Slate, Meagher & Flom LLP

- Current Financial Institution Regulatory Structure
- Proposed New Federal Agencies and Offices
- Proposed Changes to Bank Regulatory Structure
- Regulators Unchanged
- Impact of the Proposed Legislation on Bank M&A
- Role of the Federal Reserve Board
- House Proposal
- Kanjorski Amendment
- Senate Proposal
- Limitations on Acquisitions and Activities
- Outlook

SEGMENT 3:


Timothy R. McTaggart, Partner,
Pepper Hamilton LLP

1. From the acquired bank’s perspective, need to reassure clients of good relationship, continuity and service by management team remaining, or from those being brought in by the acquiring bank.

2. Need to anticipate, and take steps to guard against, adverse publicity arising from:
- Poor regulatory relationship, possibly in connection with an application/hearing process
- Poor systems integration for clients (e.g., check books, ATM cards, bank-by-phone numbers, etc.)
- Poor reaction to deal from the investment community

3. Need to manage expectations within local community.



KPMG LLP
Carl Carande
Principal, Advisory and Banking and Finance
speaker bio »»

KPMG LLP
Tim Phelps
Managing Director
speaker bio »»

Skadden, Arps, Slate, Meagher & Flom LLP
Jamie L. Boucher
Partner, Financial Institutions Regulatory Group
speaker bio »»

Pepper Hamilton LLP
Timothy R. McTaggart
Partner
speaker bio »»

Who Should Attend?

- Attorneys in Banking & Finance
- M&A & Bankruptcy Attorneys
- Risk Officers
- CFOs
- Bankers

Why Attend?

This is a must attend event for anyone interested in understanding the effects of bank mergers.
- New guidance explained by the most qualified key leaders & experts
- Hear directly from key regulators & thought leaders
- Interact directly with panel during Q&A

Registration Information:                                                                                                                                    


 

 

 

 


Bank Mergers and Its Effect On Your Customer Base: Minimizing the Impact on Customer Attrition Live Webcast
Speaker Firms:






 

The Knowledge Group, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Website: www.nasba.org


 

We are an approved multi-event sponsor in the state of California. Our provider ID is: 14451. In Texas, Illinois, and Virginia, we submit programs for individual approval in advance. In all other states, once attendance is verified, participants are emailed an official certificate of attendance which they submit to their respective State Bar Associations. Our programs are created with continuing education in mind and are therefore designed to meet the requirements of all State Bar Associations. If you have any questions, please email our CLE coordinator at: info@knowledgecongress.org

Important Note: Your State Bar or Accounting Board will make the final determination with respect to continuing education credit. If you are applying for CLE credit in Texas you must register 20 days before the event date or you will not be able to obtain CLE credit.

Attention New York Attorneys:

This program is approved for CLE credit under New York’s Approved Jurisdiction policy. The Knowledge Group, LLC is an approved sponsor in the state of California, a New York Approved Jurisdiction. This program fulfills the non-traditional format requirement of exceeding 60 minutes in length. Please note only experienced attorneys (more than 2 years) are eligible to receive CLE credit via non-traditional format learning platforms. The Knowledge Group will verify attendance during the webcast via secret words (3 per credit hour) and by auditing attendees log in and log out records. All verification instructions will be provided during the webcast. Once attendance verification requirements have been completed, the attendee will be issued a certificate of attendance be The Knowledge Group for the course with the recommended number of credit hours. The Certificate of Attendance is normally sent via email in 24 hours or less.

To Claim Your CLE Credits:

The attorney should simply include credits earned via Knowledge Group webcasts when computing the total number of CLE credits completed, and keep the Knowledge Group Certificate of Attendance for a period of at least four (4) years in case of audit. An attorney may count towards her/his New York CLE requirement credit earned through the Approved Jurisdiction policy without notifying the CLE Board.

To learn more about New York’s Approved Jurisdiction policy. Please visit: http://www.nycourts.gov/attorneys/cle/approvedjurisdictions.shtml



 
Enrolled Agents Sponsor ID Number: 760

We have entered into an agreement with the Office of Professional Responsibility, Internal Revenue Service, to meet the requirements of 31 Code of Federal Regulations, section 10.6(g), covering maintenance of attendance records, retention of program outlines, qualifications of instructors, and length of class hours. This agreement does not constitute an endorsement by the Office of Professional Responsibility as to the quality of the program or its contribution to the professional competence of the enrolled individual.